In 2016, the Year of the Monkey, we discussed three tech tools with “monkey” names. It’s time to revisit each of them to see what’s changed since then.

What's referred to as “Artificial Intelligence” is being built into many aspects of running your business. Wonder what AI tools business managers are already using?

Facebook is still one of the top social media platforms for businesses, but there have been a lot of changes since we wrote about free marketing tools in 2016. Here’s an update:

Are visions of Arnold Schwarzenegger’s Terminator keeping you from embracing artificial intelligence? Then, maybe start with small tasks AI can help you do and learn how it works.

If you’re checking your website analytics and wondering why, despite all your marketing efforts, traffic isn’t growing, you might be unknowingly sabotaging yourself.

Some couldn’t wait to jump in. Others are avoiding it like the plague. Whatever your views, artificial intelligence is here, so let’s look at how AI might interact with our businesses.

Email marketing is still a top choice in the marketing world. The problem? Getting the email addresses in the first place. Using social media can make the difference.

Since October, we’ve been discussing local Search Engine Optimization, and before we move on, a reality check is in order.

You can’t force a marketing message to “go viral,” but you can encourage virality – and measure your efforts – by following a few simple tips.

‘Twas the week before Christmas, and all through the office
Every creature was stirring, ticked off by the thoughtless.
When, what to our wondering ears should appear,
But a customer rep, smiling through her headgear.