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A Simple Action Plan Now Is Better Than Reacting Badly Later

The Sprocket Report

Breanne Bannon 0 1538 Article rating: 3.0

This is an update to "Responding to Negative Feedback on Social Media” dated 1/22/2014.

Marketing experts advise that your business use social media to reach a larger audience. But once you make yourself available to your customers and the world, you’ve also opened yourself up to increased scrutiny – some of which is bound to be negative. How are you going to react?

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