Back in 2013, I was a Twitter marketing newbie. I have certainly upped my game since and the game has changed a bit as well, so I thought it important to ...

I’m all for taking risks and trying new things, but when it comes to your business website, it’s a waste money and time to start building your website before ...

I may be only five-foot-one, but I’m getting up on my step stool to look you in the eye and be sure that you really understand what I’m saying: These website killers...

Say you run a biker bar and a customer walks in. Saying “Can I help you?” while cracking your knuckles threateningly...

When I first started working with Sprocket Websites, I founded the “I-need-to-start-resizing-my pictures-Anonymous” club. I had no clue what I was doing, but I learned so much about cropping and pixels and scaling images, that it will surprise you ...

Occasionally I’ll come in contact with someone in the cyber world who absolutely shocks me. OK, "occasionally" is putting it lightly. If I send an email asking about the details of a professional event and CutieGirl152 writes me back, you can probably guess I won’t be attending. If your email address hasn’t changed since 1992, we need to talk.

Starting a new business on a shoestring? Need a website, but don’t have the budget? Don’t panic! You can still get up-and-running online if you DIY.

This is an update to "Responding to Negative Feedback on Social Media” dated 1/22/2014.

Marketing experts advise that your business use social media to reach a larger audience. But once you make yourself available to your customers and the world, you’ve also opened yourself up to increased scrutiny – some of which is bound to be negative. How are you going to react?