In today’s always-on digital world, customers expect instant and personalized responses – and that includes in your social media channels. If your business is active online (and it absolutely should be!), you need a clear and consistent customer service strategy for your social platforms.

When your brand is competing for attention, a fun video, complete with music, is a great marketing strategy. As long as you don’t make these legal and artistic mistakes.

Since websites with e-commerce capabilities have never been easier to use or more affordable, e-commerce might be the differentiator for your business. Let’s consider the options:

Wondering what exactly an “AI chatbot” is and how one might be used on your business website? Here’s a quick overview:

Facebook Ads is yet another platform using Artificial Intelligence to make it easier for businesses to use. Read on to learn what to expect with these marketing tools.

Graphics are attention-grabbing, no doubt about it. But be careful where you grab your images from or you could be in legal trouble! Here are some safe, free resources:

If only there were a fast way to mock up a website, modify it, and get it launched. Oh, wait! Thanks to artificial intelligence, there is.

While Artificial Intelligence has lots of potential to help our businesses, there are pitfalls as well, so let’s pause the discussion to identify some of the hazards.

In 2016, the Year of the Monkey, we discussed three tech tools with “monkey” names. It’s time to revisit each of them to see what’s changed since then.

What's referred to as “Artificial Intelligence” is being built into many aspects of running your business. Wonder what AI tools business managers are already using?