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Are You Sharing the Right URL?

The Sprocket Report

Kate Gingold 0 4042 Article rating: No rating
Social media is a definite must-have when you’re trying to reach a larger audience. Businesses want to promote sales or networking events. Organizations want to promote their fundraisers or festivals. But you’re losing their attention by sending folks to the wrong website URL.

Consistency is Key in Social Media Customer Service

DIY Sprocket Solutions

Breanne Bannon 0 2678 Article rating: No rating
Handling customer service across social media channels is somewhat expected in this hyper connected time. Many customers are looking for instant feedback and response when they have an issue or a question. If your business is represented online, which is absolutely necessary in this day and age, then you have to have a customer service strategy in place as well.

The Impact of Google’s Mobile Intrusive Interstitials Penalty

DIY Sprocket Solutions

Breanne Bannon 0 3985 Article rating: No rating
Google announced that they would be applying penalties to sites that utilize problematic interstitial ads for visitors. These are ads that pop up and take up a considerable amount of screen space. At times, especially on mobile devices, these ads can be nearly impossible to get around. It’s something that site visitors complain about and get frustrated with time and again. Google has decided to penalize the offending sites by dropping their ranking on the search engine.

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