During the drive from Chicago to Los Angeles and back again, our little car needed an oil change. The shop we stopped at excelled at providing an unforgettable sales experience. If you haven’t checked the dipstick in your customer service lately, read on to hear how these boys wowed us.

My extensive experience and qualifications [insert lol] have taught me that there are a few things that are, without a doubt, website killers. I’ve ranted randomly here and there about updating your content.  Today, I’m not just slipping it slyly in.  I’m getting out my rusty trusty step stool (I’m only 5’1) to get on eye level with you and I’m making sure that you really understand what I’m saying.  If you do nothing else, keep these 4 things updated on your site.  Not one or two of them; all 4 if it’s all the same to you.

This article has been updated on 8/08/2019 with the article entitled "The Truth About SEO: Can't Buy Google's Love".

So you wanna be at the top of the search engines you say?  How much is it going to cost you, you ask?  Nothing. Nada. Zip.  Google’s love is not for sale folks.  You’re going to have to wine and dine her; you’re going to have to work for it a bit.  So, if you can’t buy a higher ranking, how does it work then?  And what, exactly, do you have to do to make it to the top?

Because last time folks were so amused, let’s look at a few more etiquette rules Emily Post wrote in 1922 that still work with today’s social media. Her tips on how to move well in society are quite relevant for successful navigation of today’s social media marketing.

How did that sound? “Can I help you?” Did you read it in a polite, helpful way?  Or maybe you read “Can I help you?” and pictured a big burly man spitting into a tin and cracking his knuckles threateningly… (apparently I have a western movie playing in my head).  My point is, first impressions are important.  If someone were physically walking into your store, how would you approach them?  Now let’s look at your online presence; what first impression are you giving?

Mike Johnston of CMScritic.com announced Monday, January 28, that he’s giving the nod to DotNetNuke as the best CMS for SMB in 2012.

I wanted to take some time today to talk to everyone about my challenges with anything computer oriented.  I know, it’s crazy; I work on a computer all day long.  You should know this about me: from time to time I will google: [insert techy concept here] for dummies.  It goes without being said, I have several face palm moments a week.  A few weeks ago, I was asked to help develop a blog about User Interface (UI) and User Experience (UX).  For those of you out there going, “Yes, go on.  Everyone knows what UI/UX is.” … just hold your horses.  And for the rest of you, “Isn’t UI a urinary infection?” people; this one is for you.

Emily Post was born in 1872, but she would have made an excellent social media manager as her social etiquette is still quite relevant today. Read on to see how Post applies to your social media marketing.

We have been planning a server move for many months. Well, we had been planning to move one of our production servers this weekend, and the other one in a couple of weeks. However, communications went out to all our clients that this was the weekend of the move so we just moved both servers at once. I was a little nervous about this at first, as there were a total of four DotNetNuke installations to move, but in hindsight, I’m glad that it’s done now. There were domain names to coordinate and A records to change, moving many gigabytes of customer information including multiple SQL server databases (DotNetNuke and non-DotNetNuke alike) and a hundred other small things, but Don and I just rolled up our sleeves and...