How to Handle Customer Service Across Social Media in 2025 How to Handle Customer Service Across Social Media in 2025 The Sprocket Team / Tuesday, October 21, 2025 0 83 Article rating: 3.0 In today’s always-on digital world, customers expect instant and personalized responses – and that includes in your social media channels. If your business is active online (and it absolutely should be!), you need a clear and consistent customer service strategy for your social platforms. Read more
Your Business’s Options for Social Media Marketing Your Business’s Options for Social Media Marketing Kate Gingold / Tuesday, September 9, 2025 0 1146 Article rating: 3.0 While social media is important to business marketing, the return on investment varies when the “investment” ranges from free to thousands of dollars a month. How does the smaller business owner figure it out? Read more
Content Marketing: Organizing a Modern Social Media Strategy Content Marketing: Organizing a Modern Social Media Strategy Kate Gingold / Tuesday, August 26, 2025 0 1742 Article rating: 3.0 Writing web content is important, but your work doesn’t stop when you hit “publish.” For your content to make an impact, it needs to be seen, shared, and engaged with. That’s where a well-organized social media strategy comes in. Read more
Do You Know Your Social Media Goals and What Success Looks Like? Do You Know Your Social Media Goals and What Success Looks Like? Kate Gingold / Tuesday, June 17, 2025 0 1252 Article rating: 4.0 If your organization has a presence on social media, do you know why? If you haven’t first set goals and then measured the results, you’re just wasting valuable resources. Read more
Lazy Social Media Habits We All Should Break Lazy Social Media Habits We All Should Break The Sprocket Team / Tuesday, March 11, 2025 0 1954 Article rating: 3.0 Yes, you have a lot on your plate, but is just going through the motions of your social media tasks helping your business – or hurting it? Read more
It's Never Too Early to Make Good Business Resolutions for the Coming Year It's Never Too Early to Make Good Business Resolutions for the Coming Year Kate Gingold / Tuesday, November 5, 2024 0 1708 Article rating: 3.0 If your schedule revs up during November and December, now might be the best time to ponder plans for your business in the coming year. Whatever you do, there’s one important question you should ask yourself. Read more
Social Selling Do's and Don'ts for Small - Or Any Sized -Businesses Social Selling Do's and Don'ts for Small - Or Any Sized -Businesses The Sprocket Team / Tuesday, September 26, 2023 0 1727 Article rating: 4.0 Social Selling absolutely is not sales pitches on social media. Instead, social selling is all about building trust and relationships that lead to a purchase. Here’s what to do – and not do – for success: Read more
Are You Failing at Social Media Marketing? Here Are 5 Possible Reasons Why: Are You Failing at Social Media Marketing? Here Are 5 Possible Reasons Why: The Sprocket Report Kate Gingold / Tuesday, November 8, 2022 2 1798 Article rating: 3.0 Social media platforms may wax and wane, (We’re keeping an eye on Twitter!) but since they are so crucial to your business marketing, read on for mistakes to avoid.https://sprocketwebsites.com/Blog/5-ways-youre-failing-at-social-media Read more
Are You Doing Social Media Right and for the Right Reasons? Are You Doing Social Media Right and for the Right Reasons? Kate Gingold / Tuesday, June 21, 2022 0 1491 Article rating: 3.0 Social Media continues to be a powerful tool in your marketing toolbox. Are you making the most of it to promote your business? Read more
Embrace Social Media Management To Head Off the Time Suck Embrace Social Media Management To Head Off the Time Suck The Sprocket Team / Tuesday, June 7, 2022 0 1670 Article rating: 4.0 If you let it, social media for your business can turn into a total waste of time. Employing more efficient processes promotes better discipline. Here’s how to work smarter. Read more