Who Fixes Technology Fails? - Website Design | Naperville | DNN | Social Media | WordPress
Search
× Search

Sprocket Websites - Blog / News / Updates

Who Fixes Technology Fails?
Kate Gingold
/ Categories: The Sprocket Report

Who Fixes Technology Fails?

The Sprocket Report

If you don’t have a twelve-year-old handy, who do you go to with technical questions? With so many of our devices and services connected today, it can be tricky to figure out who’s in charge of what. Here are some common problems, the probable causes and who to ask for help.

Slow- Loading Website
There are a number of reasons why your website is slow to load with probably an equal number of fixes. Good web developers have standards to give you the best start, but if you are updating content on your own, you could be sabotaging yourself.

One common cause is posting monstrously huge photos. That blog photo may look small on the page, but it could still be 5000 pixels wide. That’s way more than a website needs to display and it takes a long time to transmit. Use a graphics program to resize your photos to around 300-600 pixels.

Lost Email
You have loads of options for free and paid email service, but as a business, you’ll want an email address that is “@yourbusinessname.com.” Frequently the person who built your website or who hosts your website will set up your email for you, but it is actually a separate service which means a separate help desk.

If your email isn’t being delivered as expected, there are two places it could be failing:  at the sender’s end or at the recipient’s end, which may be two separate service providers. And remember that while email is usually delivered without a hitch, sometimes messages do go astray, just like USPS snailmail.

Pokey Computer
Cookies and temporary files may have been installed on your computer “behind the scenes” to let you do everyday tasks faster. But install too many and your computer starts to drag. You can find clean up suggestions on “how to” websites or you can let a local computer repair shop do it for you.

Another culprit could be the speed of your connection. Check what speed is in your internet provider’s contract and then run one of the free speed tests available online to see what your actual download and upload speeds are. If you aren’t getting what you paid for, it’s time for a talk with your provider.

Missing website
The whole point of having a business website is so your customers can find you twenty-four hours a day. When your site goes down, you’ll want to fix it right away. One simple problem could be that the domain registration bill didn’t get paid. Confusion can happen when the partner or web designer who originally bought the domain name is no longer involved with the company.

Your hosting service is another possibility. Again, you need to pay to keep your website’s lights on and you should get what you pay for. Nobody is immune to Acts of God, but your hosting company should generally have a competitive uptime.

If you’ve done what you can, including spelling the URL correctly and making sure your internet connection is working, then you may need to talk with your web developer. They could have miss-typed something or missed a step. Like we said, nobody is immune!

We frequently get calls like “you work with computers – can you help me?” While our name is Sprocket Websites and websites are our forte, we do know some things about technology in general and we’ll point you in the right direction to get the assistance you need. Unless it’s a better website that you need because with that we’re always happy to help! Just ask us!
Previous Article Don't Waste Marketing Dollars on Users That Are "Just Not That Into You"
Next Article Website Builds Readership for Book Launch
Print
1983 Rate this article:
No rating
Kate Gingold

Kate GingoldKate Gingold

I have been writing a blog with web marketing tips and techniques every other week since 2003. In addition to blogging and client content writing, I write books and a blog on local history.

Other posts by Kate Gingold
Contact author Full biography

Full biography

I have been writing a blog with web marketing tips and techniques every other week since 2003. In addition to blogging and client content writing, I write books and a blog on local history.

x

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Theme picker

Contact author

x

About Us

We turn surfers into visitors and visitors into customers.

We'll make you a beautiful, interactive website. Then we'll help drive traffic to it.

Stay In-The-Know...

... With Every-Other-Week Tips!

Every other Tuesday, you'll receive the Sprocket Report completely free! Learn the latest business tip or news about what's currently happening in internet marketing. You get:

  • A web marketing tip from Kate
  • Another one from Breanne, and
  • Bonus! - we always have a guest post as well.

That's three valuable posts that you can read, plus a quick look at upcoming events and what's being discussed on Twitter. 

You'll want to get this info for yourself, in your own inbox. It's easy!

Type your email in the box above. OR scroll to the bottom of any page on this site. We have our subscription box there, too!

We NEVER give out your email address to anybody else and we don't flood you with ads. It's just good, free information. 

Read Archived Articles

Search

GET SOCIAL

LEARN MORE

Get The Sprocket Report

Terms Of UsePrivacy StatementCopyright © 2020 by Sprocket Websites, Inc.
Back To Top