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Be a Fly on your Web Developer’s Wall
The Sprocket Report
This article has been updated on 3/30/2021 with the article entitled “Why You Should Meet the Challenge of Your Most Difficult Clients.”
“If It Wasn’t for the Customers I Would Really Like this Job” is a book by Robert Bacal and no doubt every business person has felt that way at some point. While we’re thankful for the challenging customer who pushes us to do better, have you ever wondered what sort of grumbling goes on in your web developer’s office?
When the office chatter is buzzing it means there is plenty of work to keep everyone busy. Sometimes stray phrases rise above the general noise that might amuse as well as enlighten a fly on the wall.
Disappointed designer:
"Don’t they understand how awful that looks?”
Frustrated salesman:
“They just don’t get how important mobile is their clients.”
Front line support:
“…But that was the content you asked me to post…Sure, I can swap it out…again…When will you send me the new content?”
Slaving over a hot keyboard to for a difficult project can be trying, but there’s nothing like the satisfaction when everything finally works out right.
Creating solutions:
“Well, it took longer than we quoted, but I found a really cool way to do what they want.”
Testing concepts:
“Ooh, it worked! Look at that!”
Empowering clients:
“I trained them yesterday and they’ve posted half a dozen updates already.”
Every business has their frustrations, but without customers, there is no business. So this week Sprocket Websites is reflecting on how grateful we are for our clients who challenge us to grow and improve our individual skills as well as our company. Thank you for sharing your websites with us!
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Kate Gingold
I have been writing a blog with web marketing tips and techniques every other week since 2003. In addition to blogging and client content writing, I write books and a blog on local history.
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I have been writing a blog with web marketing tips and techniques every other week since 2003. In addition to blogging and client content writing, I write books and a blog on local history.
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